Return & Exchange Policy

Return & Exchange Policy

We guarantee your satisfaction with every purchase. If you're not fully satisfied with a product, we're here to help.

📱 To initiate a return or exchange, kindly WhatsApp us at 0318-0991221.

Policy Overview:

• ✅ 14-Day Return/Exchange Window
  You may return or exchange products within 14 days from the date of delivery.
• ✅ Product Condition
  To qualify for an exchange, items must be mostly unused, with at least 90% of the product remaining.
• ⚙️ Processing Time
  All return and exchange requests are processed within 3 to 5 working days.

Delivery Charges:

• ❌ Original delivery charges are non-refundable.
• 🚚 Customer is responsible for delivery charges on exchanges.
• 🛠️ In case of product damage or leakage, we will cover all delivery costs related to the return/exchange.

🚫 Note: No returns or exchanges are allowed on sale items.